GetResponse Review 2020 – User Reviews | Pros and Cons | Pricing | Features

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This article contains a quick overview of the software  along with its pros and cons and covers personal experiences that  I have had with it in the past one year that I’ve been using GetResponse email marketing software.

This article outlines my GetResponse Review.

The goal here is to give you a feel for the software, so that you can eventually decide if you actually want to go with GetResponse for your individual business.

The Dashboard

So, the first thing that you see when you log into your GetResponse account is your dashboard. To have a look and feel of the dashboard you can try GetResponse free trial. You can customize your dashboard by adding different widgets and moving them around to wherever you want to. Personally, I like to see an overview of all the different email lists that I currently have. I have also like to see some stats about the last newsletter that I sent out to my email subscribers.

When you start using the software, the easiest way to navigate through it is by clicking on the menu button on the top-left corner. And there you see all the main tools of GetResponse.

GetResponse Email Marketing

The way you organize your email contacts within GetResponse email marketing is by adding them to different lists. So, the first thing that you need to do is create a new email list. If you already have an email list, you can either add each email address manually or I recommend you can just import your entire email list.

Once you’ve created a new list or inputted your existing email list, you can set up the emails that you want to send out to your subscribers.

To write and design your emails, you’ll be using the drag and drop email editor within GetResponse. Whether you create an email for a newsletter, an autoresponder or an automation message you’ll always go through the email editor to create it. You can choose from tons of different templates for all kinds of different sectors.

Personally, I find all of them look quite professional and if you have a company and want to send out such kind of newsletters. It’s easy to just change the text and get a well-designed newsletter within a couple of minutes. Personally, I like my email to look little bit more personal that is why I mostly just start with a blank template and just add some text without a lot of designs.

Inside of the editor, you can just drag a text box into your canvas and edit the text. There are also other things you can add to your email like for example, images, buttons or social media links. You’ll also get a preview of what your email will look like when opening it from a smartphone. Personally, I like email editor and I never really had any problems with it. You can do a lot of fancy stuff with this, but I personally just use it for simple text emails with a couple of links and maybe one or two images max.

Within GetResponse there are basically three different ways you can automate your emails.

GetResponse Newsletter

This is a onetime email that you can send out to all your subscribers approximately at the same time because you want to let them know about a current event. for example, sending out newsletter emails to YouTube subscribers whenever  a new video on YouTube is uploaded.



A cool thing you can do here is use the feature perfect timing. GetResponse tracks whenever your email subscribers open your emails and then determines the best time to send out your email to each individual subscriber. So, by activating the perfect timing feature for your newsletter, you can easily increase your open rates by just clicking this button. And it also helps to not end up in the spam folder because you’re not sending out all the emails at once.

GetResponse Autoresponder

This is a very simple way of setting up an email sequence. So, what you can do for example, is prepare five emails that you want to send out over the course of five days to everyone who signs up to your newsletter. Just create a new autoresponder for a specific list and add the five emails. Then whenever somebody’s added to your email list, those five emails will be sent out in the order and time period that you’ve set up.



Personally, I don’t use the email autoresponder at all because everything you can do within the autoresponder, you can also do within the email automation tool, which is the third way of automating your emails.

Email Automation

This is, in my opinion, the most powerful tool of GetResponse. There you can set up an entire email workflow for your email subscribers. Here’s an example of what you can do with this feature.

So, we start with the first block, which adds everyone who subscribed to a specific email list to this workflow.

Then we want to immediately send them a first message, which is our welcome email with a link to our free eBook.

Add a condition to check who opened this email.

To everyone who didn’t open the email, send the same email again after two days just with a different title.

Then everyone who does end up opening any of the first emails is going further into email sequence. One day later, I’ll send out the next email.

The ones who didn’t open any of my first two emails will be automatically removed from my list because those are inactive contacts or fake email addresses.

I can also add conditions checking if people clicked any link in the message and then assign tags to people who do. This way I can segment my list and send people down an email sequence that is customized based on the actions that the email subscriber takes.

The email automation workflow has the import functionality as well. like you can directly import email automation workflow to your own GetResponse free trial account. You can do this by clicking on Menu, Automation, Create Workflow and Import Template on the left side. Then choose a name and upload the template from your computer.

Split Test

The GetResponse review on the Split test is awesome. This is another feature I like to use is the splitter to split test different email titles and messages. So, for example, I can send 50% of my subscribers one email and to the other 50% I send another email and then check the stats to find out what email works the best.

You can really get crazy within this email automation feature and you can create email workflows that lasts for months and keep making your money on autopilot by promoting different products for your subscribers. I hope this quick example gives you an overview of what you can do with an email automation.


Another important feature within GetResponse the tracking. For every email you send you get statistics for how many people actually received your email, how many actually opened it, how many people clicked any of the links, and how many people unsubscribed from your email list after opening the email.

These are all valuable metrics that you want to analyse learn what resonates with your audience and what doesn’t. And when you go back to the dashboard and click on reports, you have access to a lot more analytics and information about your email subscribers. Things like demographics, different devices or subscription methods.

Sales Funnels (GetResponse Autofunnel Review)

GetResponse also has a tool that you can use to build landing pages, forms and surveys. I personally only use the landing page tool, which works quite similarly to the drag and drop email editor.

There you also have tons of different templates you can choose from. Designing a landing page is quite easy and you do have all the basic functions you need. However, if you’ve been using a software like ClickFunnels to build your landing pages, you’ll notice that there is room to improve here on GetResponse.

What I’m missing, for example, is the possibility to split test different landing pages, which you can do in a software like ClickFunnels, but I currently do use to GetResponse landing page tool to save some money on yet another subscription service. However, if you do want to use another software to create your landing pages, you can easily integrate them with GetResponse that everyone who signs up on your landing page will be automatically added to your email list within GetResponse. Nowadays you can use GetResponse an all-in-one email marketing solution.

They recently added a feature called Autofunnel that allows you to create sales funnels and basically do everything from Facebook ads to landing pages and checkout pages within GetResponse. The GetResponse review for its Autofunnel is average.



Personally, I haven’t tried this feature yet so I can’t tell you how well it actually works, but I do like to have the possibility to have all the components of a sales funnel within one software, which should make it a lot easier to integrate almost everything with GetResponse integrations. Below screen shows how you can integrate GetResponse on your WordPress website.



Things I have also never tried is the webinar tool and the CRM feature. I’ll make sure to create an updated review when I’ve tried those features.

GetResponse Support Review

One thing that I can speak about is their 24-hour support, which in my experience works very well. Whenever I have any questions, I just click on the chat box on the left side and type in my question. There’s always someone online who can answer my questions and help me out with screenshots and even short video tutorials customized to my questions.

I think I never had to wait over a minute to receive an answer to my questions I can say that they have very good support. The GetResponse review for the Support test is awesome.

GetResponse Pricing Review

They do have a 30-day free trial, so we can try out the software with all the features and you don’t even have to give them the credit card information when you create an account. Then after those 30 days, if you like the software, you can choose one of the four available plans, the basic, the plus, the professional or the enterprise plan.

Get GetResponse Free Trial



For very basic email marketing, the basic plan should be enough to get started. However, what you don’t get in the basic planes the email automation workflow feature, which is in my opinion, a must if you want to take email marketing seriously. I currently have the plus plan which allows me to use all the tools.

If you don’t run over five email marketing campaigns at the same time and if you don’t have over 100,000 email subscribers, you don’t really need to look at the professional or the enterprise plan.

Personally, I recommend getting the plus plan and you’ll have everything you need. What I do want to point out is that the bigger your email list gets the higher the price will be. So, for example, it’s $49 per month for up to 1000 contacts and then $59 per month for up to 2,500 contacts.

GetResponse Review Outcome

So GetResponse is adaptable, simple to use, and now has a stronger emphasis on e-commerce. It will cover the majority of businesses’ omnichannel marketing demands with a feature-rich UI and several effective integrations. Overall, we believe GetResponse offers an excellent user experience and excellent third-party integrations for the price. And it has demonstrated originality with its newest features, including SMS marketing, email chat functionality, e-commerce connectors, and the Autofunnel functionality.

Overall I can tell you that I’m very happy with GetResponse and I can recommend it if you’re looking for a solid email marketing solution.

FAQ | GetResponse Review

Is get response good?

Yes, GetResponse gets you response on your marketing campaigns:). Considering the GetResponse pricing, support, sales funnel (autofunnels), Email automation, autoresponder, it stands out from its alternatives.

How much does GetResponse cost?

They do have a 30-day free trial, so we can try out the software with all the features, and you don’t even have to give them the credit card information when you create an account. Then after those 30 days, if you like the software, you can choose one of the four available plans, the basic, the plus, the professional or the enterprise plan.


R Anurag

A passionate digital marketer who does product/services/tools reviews related to online marketing, content marketing, and affiliate marketing.

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